Legal

Privacy Policy

Last updated:

AvoraPack is committed to protecting the privacy of our business partners, buyers, and website visitors. This policy explains what information we collect, how we use it, and the rights you have over your data. We operate in a B2B context -- our services are designed for businesses, not individual consumers.

01

Who We Are

AvoraPack is a custom gift box and paper packaging manufacturer serving businesses, importers, and wholesale buyers. We specialize in rigid gift boxes, magnetic closure boxes, drawer boxes, foldable cartons, paper bags, and packaging inserts -- all produced to confirmed specifications for B2B clients.

For the purposes of this Privacy Policy, AvoraPack acts as the data controller for personal information submitted through our website, inquiry forms, and business correspondence.

02

Information We Collect

We collect information that is necessary to process inquiries, prepare quotations, manage orders, and communicate with our business contacts. The types of information we may collect include:

Business Contact Information

  • Full name and job title of the contact person at your organization
  • Business email address and phone number
  • Company name, business address, and country of operation

Project & Order Information

  • Packaging specifications, product details, and artwork files you share with us
  • Order quantities, delivery requirements, and shipping destinations
  • Communication records including emails and inquiry submissions

Technical & Website Information

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent on site, and referring URLs
  • Cookie identifiers and analytics data collected through our website
03

How We Collect Information

We collect information through the following channels:

  • Inquiry and contact forms -- when you submit a packaging inquiry, request a quotation, or reach out through our website contact form.
  • Email and direct correspondence -- when you communicate with our team directly regarding specifications, samples, or orders.
  • Automated website technologies -- cookies, server logs, and analytics tools that collect technical data when you browse our website.
  • Trade shows and business events -- when you provide your business card or contact details at industry events where AvoraPack participates.
04

How We Use Your Information

We use the information we collect for legitimate business purposes related to our packaging manufacturing and supply services:

Order Processing

Reviewing requirements, preparing quotations, confirming specifications, managing sample approvals, and coordinating bulk production and export.

Communication

Responding to inquiries, providing project updates, sending order confirmations, and maintaining ongoing business correspondence.

Service Improvement

Analyzing website usage patterns to improve our website experience, content, and the way we present our manufacturing capabilities.

Legal & Compliance

Maintaining records as required by applicable law, fulfilling contractual obligations, and resolving any disputes related to orders or transactions.

Business Development

With your consent, we may send relevant updates about our product range, new capabilities, or industry content. You may opt out of such communications at any time by contacting us or using the unsubscribe link in any marketing email.

We do not use your information for automated decision-making or profiling that produces legal or similarly significant effects.

05

Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following limited circumstances:

  • Production and logistics partners

    Where necessary to fulfill your order, we share relevant specifications and delivery details with our manufacturing partners, material suppliers, and freight forwarders. These parties are bound by confidentiality obligations.

  • Service providers

    We use trusted third-party tools for website hosting, analytics, email delivery, and customer relationship management. These providers access data only to the extent necessary to perform their services and may not use it for other purposes.

  • Legal requirements

    We may disclose information when required by applicable law, court order, or governmental authority, or when we believe disclosure is necessary to protect our legal rights or the safety of others.

  • Business transfers

    In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify affected parties if such a transfer materially changes how your data is handled.

06

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Our general retention practices are as follows:

Data Type Retention Period
Inquiry and quotation records 2 years from last contact
Active order and project files Duration of the business relationship + 5 years
Financial and transaction records As required by applicable tax and accounting law
Website analytics data Up to 26 months (aggregated or anonymized thereafter)
Marketing contact preferences Until opt-out or withdrawal of consent

When data is no longer required, we securely delete or anonymize it in accordance with our internal data management procedures.

07

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, alteration, or disclosure. These measures include:

  • Encrypted data transmission via HTTPS across our website and communications
  • Access controls that limit data access to authorized personnel on a need-to-know basis
  • Regular review of data handling practices and security procedures
  • Confidentiality obligations applied to staff and third-party service providers with data access

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to promptly addressing any suspected data breach.

08

Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve functionality and understand how visitors interact with our content. We use the following types of cookies:

Essential Cookies

Required for the website to function correctly. These cannot be disabled as they are necessary for basic site operations such as form submissions and navigation.

Analytics Cookies

Help us understand which pages are visited most frequently and how visitors navigate our site. Data is aggregated and used to improve our content and user experience. We use tools such as Google Analytics for this purpose.

Preference Cookies

Remember your settings and preferences (such as language or region) to provide a more consistent browsing experience on return visits.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information on managing cookies, visit allaboutcookies.org.

09

Your Rights

Depending on your location and applicable data protection law, you may have the following rights regarding your personal information:

Right of Access

Request a copy of the personal information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete information we hold about you.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it.

Right to Restriction

Request that we limit how we process your data in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format where technically feasible.

Right to Object

Object to processing of your data for direct marketing or based on legitimate interests.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact us using the details provided in Section 12. We will respond to verified requests within 30 days. We may need to verify your identity before processing certain requests.

10

International Transfers

AvoraPack operates internationally and serves buyers across multiple countries. As part of normal business operations, your information may be processed in countries other than your own, including countries where our manufacturing facilities, logistics partners, or service providers are located.

Where we transfer data across borders, we take steps to ensure that appropriate safeguards are in place -- including contractual protections with our partners and compliance with applicable international data transfer requirements.

If you have questions about how your data is handled in cross-border transfers, please contact us.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or data handling procedures. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acknowledgment of the updated policy.

12

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us:

AvoraPack

Privacy Inquiries

[email protected]

General Contact

[email protected]

Mailing Address

AvoraPack
Custom Packaging Division
Available upon request

We aim to respond to all privacy-related inquiries within 5 business days. For data rights requests, we will respond within 30 days as required by applicable law.

© 2025 AvoraPack. All rights reserved.

This policy was last reviewed and updated on .